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WEBSITE CARE PLANS: WORDPRESS WEBSITE MAINTENANCE & SUPPORT

Let look after your website, so you can focus on your business and more important things.

Website Care Plans | Why Your Business Needs One

Your website is where many potential customers come into contact with your business. And just like a car or a home, you need to look after your important assets.

A WEBsmall Website Care plan can save you:

Time updating and maintaining your website

Having to learn how to use WordPress

From security threats and their devastating results

Take the pressure off by signing up for a website care plan.

With our care plans, we provide you with quality website support. While there are lots of details, this basically involves updating content on your website and looking after all the technical things behind the scenes – things that affect both your website’s performance and security.

Choose the WordPress Website Care Plan That is Right for You

Small businesses grow and have different needs at different times. So, we have developed a range of care plans and if none of them suit you, we can develop a custom plan just for you.

We aim to keep your website:

Up-to-date

Working well

Secure

Here is an overview of our plans.

starter

$99 / mo

Regular Backups

Basic Firewall

Malware Scanning

Uptime Monitoring

Core Premium Plugins*

Weekly Code Updates

Performance Testing

10% Off Extra Work

Australian Hosting Setup**

growth

$169 / mo

Starter+++

Stronger Firewall

Anti-Spam

30 min. Content Updates

20% Off Extra Work

premium VIP

$199 / mo

Growth+++

Free Malware Removal

Instant Virtual Patching

60 min. Content Updates

Light Editing

*GeneratePress Premium, GenerateBlocks Pro, SEOPress Pro

**With your approval, we will set up a hosting account with one of our preferred providers. The cost of standard monthly hosting accounts is included in your Care Plan. Advanced hosting may incur additional fees discussed with you before approval.

Custom Website Care Plans

Can’t see what you are looking for? We can develop a custom website care plan to suit you and your business.

FAQs About Care Plans

A website care plan is a collection of services that together look after your website each month. These services include tasks such as security, performance optimization, and content updates.

Your website is like a home. We can do a lot to stop hackers getting in, to detect if they have gotten in and to recover your site if they have gotten in. But, as with home security, there is no foolproof, perfect security system.

That said, higher-level plans have better security.

No. We only look after WordPress websites.

Yes. We partner with Australian hosting providers we know and trust. The cost of hosting is included in your monthly care plan.

We will not maintain websites hosted by other companies.

No. You cancel at any time with 1 month’s notice.

No. SEO or Search Engine Optimisation is a separate service we offer. It is not included in monthly maintenance plans.

If your website breaks because of any work we have done, we fix it as part of your monthly care plan. If it breaks because of something you or one of your team is done, we restore it to a version before that mistake happened.

If we built your website within the last 12 months, contact us and we can start straight away.

If someone else built your website or if it was built more than 12 months ago, contact us to arrange a free website assessment.

If we built your website within the last 12 months, you don’t.

If someone else built your website or if it was built more than 12 months ago, you do. Why? Because we need to make sure that it is in a state that allows me to look after it well.

If it isn’t, we provide you with a list of recommendations to be completed before we agree to look after it each month. The cost of implementing these recommendations is not included in your monthly care plan pricing.

When we send you your first invoice, you must set up automatic monthly payments using a credit card. Instructions come with the invoice.